Cancellation conditions

Unilateral termination by the contract partner:

  • 61 days before arrival 30% of the total price
  • from 60 days before arrival 70% of the total price
  • from 7 days before arrival 90 % of the total price
  • from the day of arrival 100% of the total price

Free cancellation reasons at COVID-19

  • The hotel is located in a restricted area or is officially closed (lockdown)
  • Arrival is not possible because the borders are closed by the authorities

Cancellation reasons with COVID-19 not free of charge

  • You do not want to arrive, but arrival is possible
  • You are ill (also with COVID-19)

We recommend that you take out travel cancellation insurance.

Entry registration Austria

To a travel cancellation insurance